Stratum is committed to protecting your privacy. This policy outlines what personal information we collect and how we use it.
1. Information We Collect
When you visit our site, place an order, or contact us, we may collect: – Your name, email address, phone number, and shipping/billing address – Payment details (processed securely via third-party providers) – Communication records and design preferences – Website usage data (via analytics tools)
2. How We Use Your Information
We use your information to: – Process and fulfill orders – Communicate with you about your project – Send order updates and promotional emails (if you opt in) – Improve our website and customer experience
3. Data Storage and Security
We store your information securely and take appropriate measures to protect it. Payments are handled by trusted third-party providers such as Stripe or PayPal.
4. Sharing Your Data
We never sell your data. We only share it with service providers necessary to fulfill your order (e.g., shipping carriers or payment processors).
5. Your Rights
You have the right to access, correct, or delete your personal data. To make a request, contact us at [email protected]. Stratum is not liable for any delays or additional charges caused by customs processes.
6. Cookies
Our website uses cookies to improve performance and understand user behavior. You can manage cookie preferences in your browser settings.